Shipping policy
Privacy Policy
Pantriluma respects your privacy and is committed to protecting your personal information.
Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect information such as:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order details
• Device, browser, and website usage information
How We Use Information
We may use your information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Send order confirmations and updates
• Provide customer support
• Process returns, refunds, and exchanges
• Improve our products, website, and services
• Detect fraud, security risks, or unauthorized activity
• Send marketing communications when permitted by law
Payment Information
Payments are processed through third-party payment providers. Pantriluma generally does not store complete payment card numbers on its own servers.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve marketing and advertising performance.
Sharing Information
We may share necessary information with trusted service providers, including payment processors, fulfillment partners, shipping carriers, customer support providers, analytics services, and website technology providers.
We do not sell your personal information for money.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, complete transactions, comply with legal requirements, resolve disputes, and protect our business interests.
Your Choices
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information.
You may unsubscribe from marketing emails by clicking the unsubscribe link in the email or contacting us.
Contact
For privacy questions or requests, please contact:
Email: cliffordamati7568@hotmail.com